COVID-19 / Coronavirus Pandemic
Updates from the Directors of Campervan Gift Ltd
As of the 1st May 2020 we have decided to reopen the CamperVanGift website store.
As of 12th May 2020 European Orders are now accepted.
The heath, safety and well being of our staff & customers is paramount to us. Being a family based business really brings home to us the issues we all currently face during this pandemic.
In an attempt to keep contact to a minimum and following the UK Government Guidelines, we are currently operating the business under the following temporary conditions:
- Less collections from our warehouse by couriers - Resulting in slightly longer delivery times.
- Only limited approved Couriers are being used, limiting the option on delivery times, destinations and costs.
- New estimated UK delivery period is up to 5-7 days or earlier.
- We are now accepting orders UK MAINLAND & EUROPEAN delivery addresses.
- Please allow up to 30 days for European orders to arrive.
- Some Restrictions are in place for certain postcodes in European Countries such as Italy. We cannot accept these orders and they will be cancelled & refunded straight away.
- We cannot accept International orders outside of the UK / Europe at the moment. These orders will be automatically cancelled and refunded straight away.
- You will not be asked to "Sign for" the parcel being delivered. The courier will operate a DOA (Delivery On Arrival), instead of a signature they will take a GPS location reading and a photo of the property / parcel being delivered.
- We've taken extra precautions, however, we urge you to also take the same measures, dispose of the parcel packaging asap and wash your hands following the government guidelines.
- We will not accept any unwanted returns during this period.
- Any unwanted / incorrect size clothing or footwear will not be accepted or exchanged.
- Any other returns will need to be agreed by CamperVanGift prior to returning the item - If this is the case, please CONTACT US
We will of course continue to monitor the UK Government Guidelines and review the situation accordingly.
By placing an order with CamperVanGift Ltd you are automatically Agreeing to the terms above.
FESTIVALS / VW SHOWS
Any Festivals / VW Shows we were due to trade at in 2020 have been temporarily been put on hold. Most shows have been postponed / cancelled by the organisers. Please contact the show organisers directly for more information.
Take care and Stay Safe Everyone!
Thank you for your co-operation during this time.